Best Price Guarantee
Rare & Exclusive Benefits for Booking Directly with Us on Hotel Website!
Best Price Guarantee
We guarantee that you will not find any rates cheaper than the rates on our hotel website. If you do, email us, we will match that price!
5% Extra Discount on Room Price (already factored in)
Free Airport Transfer
- One-way Phuket Airport Transfer for Minimum 4 Nights stay during stay period 1 April – 31 October (You save 1,200 THB in taxi fares)
- Roundtrip Phuket Airport Transfer for Minimum 7 Nights stay (You save 2,400 THB in taxi fares)
Free VIP Club Lounge Access
Our exclusive lounge has several free food and drink options, comfortable couches, television, and air-conditioning
Earn Reward Points (Loyalty Program) - www.phuketloyaltyprogram.com
- 20% Food & Beverage Discount
- Free automatic room upgrade (VIP Member only) *subject to Room Availability
- 1,000 THB Spa Credit + 500 THB F&B Credit
- Priority check-in
- And many more!
BEST PRICE GUARANTEE CLAIM FORM
Rest assured that you are getting the best price available when booking on our official hotel website. Our best price guarantee is a promise of that. In the event that you find a better rate after booking on our hotel website, please let us know and we will happily match that rate.
Here's how it works : Just read our terms and conditions and fill out our claims form.
Terms & Conditions :
- Claims can be made only for bookings that are booked on our official hotel websites. All claims must be made within 24 hours after booking.
- The cheaper rate must be available to the general public. Rates that require membership or discount codes do not apply.
- The rate must be for the same room type, period of stay, and same booking conditions.
- Can this rate be booked on the Internet for the same dates? Rates may change at any time due to various factors. If you find a lower rate which is also available on our website at the same time, we will only match the rate.
- Our Best Rate Guarantee does not apply to the following rates :
- Membership programs websites
- Private Sales
- Corporate Discounts
- Negotiated Prices
- Group Prices
- Reward Programs
- Coupons
- Promo Code offers
- Does the alternative website offer you instant confirmation? On request bookings do not qualify
- The price difference based on currency value is not eligible. Comparisons must be made in the same currency.
- A room price that includes benefits such as food and beverage items, spa items and/or other benefits bundled together is considered a package. Packages prices can only be claimed if the rate found on other websites offers the exact same inclusions at a lower price.
- We have the right and discretion to determine the validity of any claim and that it meets all Terms, Conditions, and requirements to process a Best Rate Guarantee claim.
- We reserve the right to amend, revise, supplement, suspend or discontinue our Best Rate Guarantee at any time.
